Return Policy for Alshadden General Trading and Contracting Establishment

Our Commitment to Customer Satisfaction

At Alshadden General Trading and Contracting Establishment, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy to ensure your peace of mind.

Return Window

You may return eligible items within [Number] days of the date you received your order.

Return Conditions

To be eligible for a return, please ensure that:

• The item is unused and in its original condition.
• The item is in its original packaging with all tags attached.
• You have the original receipt or proof of purchase.

Return Process

To initiate a return, please follow these simple steps:

1. Contact Customer Service: Reach out to our customer service team at info@alshadden-est.com to request a return authorization.
2. Pack Your Return: Carefully repackage the item in its original packaging, ensuring it is secure for shipping.
3. Ship Your Return: Ship the package back to us at the address provided by our customer service team. You are responsible for the return shipping costs. We recommend using a trackable shipping method to ensure the safe return of your item.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Number] business days.

Exceptions

The following items are generally non-returnable:

• Personalized items: Items that have been personalized or customized specifically for you.
• Perishable goods: Food, flowers, or other items that are perishable in nature.
• Software: Software, CDs, DVDs, and other digital media.
• Items marked as final sale: Any items specifically marked as final sale or non-returnable.

Restocking Fees

In some cases, a restocking fee of [Percentage or fixed amount] may apply to returned items. This will be clearly communicated to you during the return authorization process.

Questions?

If you have any questions regarding our return policy, please don't hesitate to contact our customer service team at info@alshadden-est.com.

Your Satisfaction is Our Priority

We are dedicated to providing you with a positive shopping experience. Our return policy is designed to be fair and transparent, ensuring your confidence when shopping at www.sjlha.com.