Welcome to www.sjlha.com!

These Terms and Conditions govern your use of our website and the purchase of any products from our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchases.  

1. General  

• Agreement: These Terms and Conditions constitute a legally binding agreement between you and Alshadden General Trading and Contracting Establishment regarding your use of our website and services.
• Eligibility: You must be at least 18 years old to use our website and make purchases. By using our website, you represent and warrant that you are 18 years or older and have the legal capacity to enter into this agreement.  
• Amendments: We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after any such changes constitutes your acceptance of the new Terms and Conditions.  
• Accuracy: We strive to ensure that all information on our website is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of any information on the website.  
• Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of Kuwait. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Kuwait.  

2. Products and Services

• Product Descriptions: We make every effort to display our products and their descriptions accurately. However, we do not warrant that the product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.  
• Pricing: All prices are displayed in Kuwaiti Dinar (KD) and are subject to change without notice. We reserve the right to correct any errors in pricing.
• Availability: Product availability is subject to change without notice. We do not guarantee that all products listed on the website will be in stock at the time of your order.
• Orders: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraud.  

3. Shipping and Delivery

• Shipping Fees: Shipping fees are calculated based on the destination, weight, and dimensions of your order. You will be informed of the shipping fees before you confirm your order.
• Delivery Time: Estimated delivery times are provided for informational purposes only and are not guaranteed. We are not responsible for any delays in delivery caused by third-party shipping carriers or any other factors beyond our control.
• Risk of Loss: The risk of loss and title for products purchased from our website pass to you upon delivery to the carrier.

4. Returns and Refunds

• Return Policy: We offer a [Number - Please specify the number of days] day return policy on all products purchased from our website. To be eligible for a return, the product must be unused, in its original packaging, and accompanied by the original receipt or proof of purchase.  
• Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.  
• Exceptions: Certain products may be exempt from our return policy. These exceptions will be clearly noted on the product page.

5. Payment

• Payment Methods: We accept the following payment methods: [List Accepted Payment Methods, e.g., Visa, Mastercard, PayPal, KNET].
• Security: We take all reasonable measures to protect your payment information. However, we are not responsible for any unauthorized access to your payment information that is beyond our control.

6. Intellectual Property

• Ownership: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Alshadden General Trading and Contracting Establishment or its licensors and is protected by copyright, trademark, and other intellectual property laws.  
• Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, display, perform, or otherwise exploit any content from our website without our express written consent.  

7. Disclaimer of Warranties

• As-Is: Our website and all products sold on our website are provided "as is" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.  
• Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or the purchase of any products from our website.  

8. Indemnification

You agree to indemnify and hold harmless Alshadden General Trading and Contracting Establishment and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your use of our website, your violation of these Terms and Conditions, or your violation of any rights of another party.  

9. Termination

We may terminate your access to our website at any time, with or without cause, with or without notice.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@alshadden-est.com.

I hope this is helpful! Remember to have these Terms and Conditions reviewed by a legal professional in Kuwait to make sure they are perfect for your business.